How do I add Polly to my Team? Troubleshooting Polly bot on Microsoft Teams

Joel Oleson March 11, 2017 0
How do I add Polly to my Team? Troubleshooting Polly bot on Microsoft Teams

The bots have arrived! I was excited to see the latest update to Teams has a number of new bots. I’ve noticed if you simply add the Polly Tab, it may not work correctly.

When it is working when you type @polly it will resolve.

This Universal Link to enable the Polly bot, helped me in enabling Polly. I had tried adding Polly as a tab and it wasn’t working.

https://teams.microsoft.com/_#/conversations/%5Bobject%20Object%5D?threadId=19:3c68659c253340bf917ba96cc538e4a1@thread.skype&ctx=channel

In addition you can view membership of the team, click bots, then discover and add Polly. If it is already added, you should remove and re-add it to troubleshoot it. This will give it the permission you need.

You should then be able to mention polly to create the poll. Type @polly “Poll question?” “response 1” “response 2”

If setup properly it will post it as a question with results, you’re good to go. Here are some addition instructions from Polly…

Quickstart guide

  • To create a poll, type something like:
    • @polly “Poll question in quotes” “answer option” “another answer option”
    • @polly Question with a question mark? option, another option separated by a comma
  • To view poll results: visit the Polly tab in a channel (if you don’t have one pinned, here’s how to do it)
  • For more help: visit my help tab in our 1:1 chat, or check out my help center

Happy polling! 🎉

Starting a Poll

To start a poll, type something like the following into a channel: @polly “Your poll in quotes” “voting option” “another voting option”

You’ll need to specify at least 2 options, and at most 5 options.

Troubleshooting Poll Creation

Make sure you properly @ mention Polly to start a poll. In Microsoft Teams, you need to hit tab after typing @polly in order for us to recognize the mention. Details here.

Viewing Results

To view results you can do one of the following:

  1. For all poll results in a given channel, navigate to your channel’s Polly tab. Don’t have a tab pinned to your channel? Go add one!
  2. Reply to an existing Poll’s thread with @polly results

Getting Help

Navigate to your 1:1 chat with Polly, and click on the help tab. You could also try @polly help at any time as well. If all else fails, reach out to us!

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