Tag: support

Office 365 will No longer support Internet Explorer 8 after April 2014.

Wow.  If you haven’t been planning for what it means to drop support for IE you better start planning now.  I know a LOT of companies are still running IE 8, and a lot of it is because legacy apps haven’t been upgraded. Exciting… Continue Reading “Office 365 will No longer support Internet Explorer 8 after April 2014.”

7 Things You Should Do Before You Escalate to Microsoft Support

We had a meeting today to discuss what we should do prior to escalating a ticket to Microsoft. There’s obviously a lot of troubleshooting that Tier 2, Tier 3, and Engineering should do prior to an escalation to Microsoft, and all of that due… Continue Reading “7 Things You Should Do Before You Escalate to Microsoft Support”